The agency, the transportation company and its representatives acts solely as intermediares for transportation companies, parks, restaurants, e.t.c. and shall not be liable in any way for losses, accidents, injuries, damage, schedule changes that may occurs.
SIGHTSEEING TOURS REFUNDS AND CANCELLATIONS
Cancellations Request will be only by e-mail to Info@mycancuntours.com as MANDATORY.
In case of Tropical storm or Hurricane, you can only change your tour dates, or change for another tour, the payments in this case are not refundable.
Terms, conditions and exclusions applicable to the travel protection services (some services only): Please note: The products and travel protection insurance is offered through this website by an authorized third party, with Royal & SunAlliance INSURANCE SA de C.V., also known as "RSA". As a user and consumer, you are subject to the privacy policies, terms, conditions and exclusions of RSA, which are available in the following url: http://www.asistencia-viajes.mx.
ROYAL INSURANCE & SUNALLIANCE SA de CV, insurance company, is a company based formally established by Mexican Law. Services provided protection applied solely in Mexico, according to RSA policies.