My Cancun Tours Frequently Asked Questions (FAQ's)

How do I reserve Cancun tours and activities on the site?

On our website you will find an easy way to book any Cancun tour or Riviera Maya activity for your vacation. We have more than 200 Cancun excursions to choose from! For easy site navigation, we've organized our Cancun tours by general categories (Mayan Ruins, Theme Parks, etc), each with their own related subcategories (Chichen Itza tours, Xcaret Park, etc).

 

Select the Cancun activity that interests you most, click "reserve", indicate the date you would like to take the tour, the number of travelers, desired times if applicable and voila. After completing a simple form with your information, you're ready to pay and receive the confirmation of your purchase. Finally, you'll receive your boarding pass via email with details of your reservation.

 

I've reserved my Cancun tour and received my boarding pass, now what?

Print your boarding pass, be sure to read all the terms and conditions, sign it and bring it with you to the tour. It is mandatory to present the printed boarding pass on the day of the tour! Among other information on the boarding pass is your pick up time (one way transportation) and the meeting point. If you have any questions regarding this point, have your boarding pass handy and contact us by dialing the telephone number indicated on the main page of the site or by chat. We will be happy to help you!

 

Besides Cancun tours, can I reserve Cancun airport shuttles on the site?

YES, you can book your Cancun airport transportation through MyCancunTours.com, both for when you arrive in the Mexican Caribbean and for your return trip home. We have shared and private Cancun airport transfers, you can choose the one that best suits your needs and budget. The reservation process is exactly the same as in the case of the tours in Cancun (see the two previous questions). Take a look at our Cancun airport transfers section for more information.

 

Do I need a credit card to purchase Cancun excursions on the site?

No you do not. Your Cancun tour reservations can be paid securely using credit card, debit card or Paypal.

 

Is it secure to provide my credit card information?

Yes it definitely is, because in order for us to make the purchase process quick and safe for both buyer and supplier we have implemented a secure tool to make the transactions so you do not have to worry; you are purchasing in a safe site. You can verify SSL (secure socket layer) seal at the bottom of the page.